Last updated: October 2026
This website (www.lineaenergy.com.au) is operated by Linea Energy Pty Ltd (ABN 97 703 181 499). These terms and conditions of use (Terms of Use), together with our Privacy Policy, apply to your use of the energy comparison information, energy plans and energy brokerage services made available through our website (collectively, Services). The term you or your refers to the person or organisation accessing, using or relying upon our website and the Services made available, on or via, the website.
Please read these Terms of Use carefully before accessing or using the Services made available through the website. Whenever you access or use our website you indicate that you have read, understood and accept these Terms of Use, together with our Privacy Policy, and that you agree to be bound by them. Please contact us at info@lineaenergy.com.au if you have any questions in relation to the use of the website. If you do not wish to comply with the Terms of Use, you should not access or use the website and the energy brokerage products and services offered, on or via, the website.
The purpose of this website is to provide you with information about energy retailers, energy pricing, energy plans and the purchasing options available to you. The Services, information and material contained on this website do not take into account your individual or site energy needs, objectives or circumstances, and it is does not constitute legal, financial, taxation, engineering or other advice. Energy pricing depends on your consumption, load profile, network area, meter configuration, contract terms and prevailing market conditions, and it changes frequently. Nothing on this site is an offer, a quotation, or a guarantee of any particular outcome or saving.
Any reliance on, and use of, the Services, information and material contained on this website is at your own risk. You should not act on anything on this website without obtaining specific advice about your own circumstances.
We do not guarantee the accuracy or completeness of the Services, information and material provided on, or via, the website and we are under no obligation to update the Services, information or material nor notify you of any changes unless required by law. We assume no responsibility or liability for any such inaccuracies, errors or omissions, and we are not liable to you or anyone else for any use or reliance upon any information or material contained on, or via, the website.
Submitting the enquiry form, emailing us or speaking with us does not create a contract between us and does not oblige either of us to proceed. We are authorised to act for you, and to deal with your energy retailers, only once you have signed our Letter of Authority.
We can negotiate proposed energy rates and terms with energy retailers on your behalf. However, we cannot enter into, vary or terminate an energy supply contract on your behalf. Any energy supply contract is between you and the energy retailer, and only you can sign it.
We are paid a commission by the energy retailer with whom you enter into an energy supply contract with. You do not pay us a fee. The commission, and how it is calculated, is disclosed to you in writing on the face of our Letter of Authority before you enter into any contract with an energy retailer. We do not receive any other form of undisclosed or secret fee, remuneration, commission or bonus from an energy retailer.
Except where we recommend a specific energy retailer, energy plan or energy supply contract in an energy broker report prepared for customers who use our Services, we do not recommend or endorse any specific energy retailer, energy plan or content appearing on, or via, this website, or any user generated content appearing on or via our social media pages or other third party sites which are linked to this website, nor imply any association with their owners or operators. Such third party references or links are provided for your information and convenience only. Your linking to or from these sites, or use of, or reliance on, such sites, products or services is at your own risk. We have no control over the contents, accuracy, quality, privacy practices or integrity of those third party sites, energy plans, products or services, and we accept no responsibility for them or for any loss or damage that may arise from your access to, and use of, them (notwithstanding anything else contained herein or otherwise).
References to energy retailers, distributors and other organisations are for identification only. All trade marks, logos and business names remain the property of their respective owners. Naming or listing an energy retailer on our website does not imply that they endorse us or that we are affiliated, licensed or approved by the energy retailer, or that we are their agent, or that you will receive any preferential energy rates or energy plans.
All information, text, materials, graphics, logos, button icons, video and audio clips, trade marks (whether registered or not), layout, control features, advertisements, arrangement, graphical user interface, look and feel, databases, images, links, and software published or otherwise contained on this website (Our Content) is our exclusive property. This website and Our Content are protected by copyright, trade mark and other intellectual property laws.
You may download and print Our Content from this website for your own personal or internal business purposes only. You are not allowed to modify, adapt, copy, distribute, transmit, display, reproduce, publish, license, incorporate in other works (whether electronic or not), transfer, or sell any of Our Content found on or obtained from our website, or our social media sites, without our written consent.
You agree not to:
We will not be liable to you or anyone else if for any reason the website is unavailable (wholly or partly) at any time or for any period. Access to the website is permitted on a temporary basis, and we reserve the right to withdraw or amend the information and content we provide on, or via, the website at any time without notice. From time to time, we may restrict access to some parts of the website (wholly or partly).
You are responsible for making all arrangements necessary for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your internet connection or mobile telephone are aware of these Terms of Use, and that they comply with them.
When accessing and using the website, you must not misuse, disrupt, impair or undermine the security or integrity of the website or our computing systems or networks, or any computing systems or networks involved in maintaining this website, or gain unauthorised access to any systems or materials other than those you have been given express permission to access. You must not use this website to post, distribute or transmit any files that may damage any other person’s computing devices or software (including any virus, worm, Trojan, or other harmful software or component), content or material that may be offensive, or material or data in violation of any law.
The Internet is not a secure medium and communications to and from this website may be intercepted or altered in transit. We do not warrant and is not liable to you or any third person for any loss or damage arising out of, or in connection with, any virus, system failure or other technologically harmful material that may infect your computer equipment, systems, or data due to your access to, or use of, this website or any links to third party sites, and for the downloading of any material posted on this website or any third party site.
The website, any information or material displayed on, or via, the website, our Services are provided to you ‘as is’ and ‘as available’ without warranty conditions or guarantees as to their accuracy, completeness, timeliness, reliability, currency or fitness for purpose. It is your sole responsibility to determine that the website, information and Services meet your business needs and is suitable for the purposes for which it is used.
To the maximum extent permitted by law, we exclude all express or implied representations, conditions, statutory guarantees, warranties and provisions (whether based on statute, common law or otherwise), in connection with access to, and use of, the website, our products or services, or any information or material displayed on, or via, the website, any social medial pages and third party sites linked to it.
Nothing contained in these Terms of Use excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Competition and Consumer Act 2010 (Cth) or any other national, State or Territory legislation where to do so is unlawful.
Without limitation to the foregoing, you agree that in no event will our maximum aggregate liability exceed AUD $10. To the maximum extent permitted by law, we, our directors, employees, contractors and agents will not be liable to you or anyone else for any for any labilities, claims, suits, demands, costs and expenses (including legal costs), damage or injury (including personal injury), or any special, direct, indirect or consequential loss or damage, or contracts, loss of anticipated or actual profits, loss arising from business interruption, loss of anticipated or actual revenue, economic loss, loss of anticipated savings, loss of data, loss of use, loss or privacy, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, arising out of, or in connect with, the website, any social medial pages and third party sites linked to it, the use or inability to use, or reliance on, the website, any information or material displayed on, or via, the website, our Services or these Terms of Use.
We may collect personal information directly from you when you access or use our website, use our Services, or when you contact us for any reason. Personal information we collect and use may include your [business name, position, email address, phone number and business address.
Further details of our policy on the collection, storage, use and disclosure of your personal information is set out in our Privacy Policy, which forms part of these Terms of Use.
We reserve the right to change, update, or correct the Terms of Use or any information contained on the website at any time without notice by posting amended Terms of Use to the website. Your continued use of the website means that you accept and agree to the revised Terms of Use. If you do not accept these Terms of Use (as amended from time to time), you should stop accessing and using the website immediately.
Any failure or delay by us in enforcing any provision in these Terms of Use will not be construed as a waiver of any of our rights hereunder. No waiver is effective unless it is expressly stated by us to be a waiver and is communicated to you in writing.
No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created between you and us by these Terms of Use.
If any court decides that any of the provisions of these Terms of Use are invalid, unlawful or unenforceable to any extent, that term will, to that extent only, be severed from the remaining terms. The rest of these Terms of Use will continue to be valid.
These Terms of Use are governed by the laws of the state of Victoria, Australia and each party submits to the jurisdiction of the courts of the state of Victoria, Australia.
Linea Energy Pty Ltd
Email: info@lineaenergy.com.au
Post: 4/37 Foam Street, Elwood, Victoria, 3184
